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#RisewithOtis

About Otis Canada

Map of Canada with Otis locations
Learn more about us

Otis is the world’s leading manufacturer and service provider of elevators, escalators and moving walkways. We have more than 65,000 people around the world working for Otis, committed to a single mission – moving the world forward.

Otis Canada has approximately 1100 people in 11 branches and 1 head office - coast to coast in all of the major cities in Canada.

People taking an elevator
Who we are

Otis Canada is part of United Technologies Corp (UTC), the world’s leading provider of high-technology systems and services for the aerospace and building industries. UTC is a Fortune 500 company and the 95th largest company in the world.

Our brands include Otis, UTC Climate Controls & Security, Pratt & Whitney and UTC Aerospace Systems.

Elevator in video tunnel
Our history

More than 160 years ago, Elisha Graves Otis invented the modern elevator and forever changed the urban landscape. Today, the company that bears his name is the world’s leading provider of elevators, escalators and moving walkways, moving more than 2 billion people through a world of ever-taller buildings, busy airports and crowded metros, every day.

As one of the worlds most trusted and iconic brands, we’re known for our commitment to innovation, green design and superior service. We offer products and services in more than 200 countries and territories, and maintain approximately 1.9 million elevators and escalators worldwide.

Our Culture

We intend to be the recognized leader in service excellence among all companies—not just elevator companies—worldwide. We will inspire our customers’ total confidence through exceptional service that earns us 100 percent of their business, 100 percent of the time.

Service excellence is more than what we provide, it’s how we think and act. It’s not just “fixing a problem” or performing routine maintenance, it’s the “smile” in the voice on the phone, the prompt response to a request and the drive to always improve. It’s how we work with one another and how we work with our customers and the riding public.

We believe that service excellence begins with each employee’s commitment to improve the things—no matter how small—that are in their control. By keeping an “at your service” attitude and striving to exceed our customers’ and each other’s expectations, we are working hard to become a benchmark for superior service—not just for elevator companies, but for all companies worldwide.

Training and Development

At Otis, we move the world forward and people are our most important asset. We want the most talented and inventive people in the world on our team. Otis encourages life-long learning and is committed to talent development and the pursuit of learning to maximize each individual’s potential. Otis’ Learning and Development focuses on strengthening and sustaining the managerial, professional, and technical capabilities of our employees.

We offer The Employee Scholar Program (ESP), one of the most comprehensive company-sponsored employee education programs in the world. The program provides employees the resources to stay current in their chosen field or may facilitate new career opportunities.

  • UTC pays for tuition, academic fees and books at approved educational institutions
  • The program is available to our workforce
  • Payments are made directly to the education institutions to minimize out-of-pocket costs when available
  • Employees can obtain a degree in any field, whether or not it is related to their job
We're looking for people who thrive on challenges.

Our Benefits

Otis is committed to offering an extensive Group Benefit Plan which includes:

savings plan

medical

ad&d

employee scholar program

pension plan

dental

life insurace

employee assistance program (eap)

Our Opportunities

View our current openings
  • Account Professional (AP.3)
  • Join Our Team and Leave Your Mark on the World…

    You are part of a global team committed to deliver quality products and services that meet or exceed our customers’ needs.  Otis has built its reputation on the quality, reliability and integrity of the services we provide.  Our customers rely on our experience and high quality customer service which they have trusted for over 165 years. It is our commitment to service excellence that ensures we will remain the number one elevator company in the world. We enjoy working together and fostering team relationships with our core values in mind:
         • We celebrate imagination
         • We believe in us
         • We are many voices
         • We are better together
         • We strive to be the best

    What We Have to Offer You

         • Candidate will be eligible for quarterly bonuses, yearly salary review in accordance with company policy
         • Career development opportunities – Otis believes in promoting from within and we are looking to help you build your career – we are not about offering just a job
         • Employee Scholar Program to allow you to further your education goals
         • A savings plan with company matching
         • Health and dental benefits as well as Otis pension plan

    Otis Canada, Inc. is searching for a highly motivated Account Professionals.  If you are looking for a role that combines your drive to succeed with a passion for Customers, then we have a great opportunity for you.  We are seeking a self-starter, technically savvy, high energy, motivated Customer service professional.  The eBranch Account Professional is a specialized position to meet the needs of a select grouping of Customers. The goal is to enhance our communication frequency and delivery for this specific segment of Customers by removing in person communication and increase overall touch points on an annual basis. Proactively contact all Customers on a rotational basis. You will provide resolution to Customer needs surrounding insurance certificate requests, billing questions, call back concerns, maintenance record requests and scheduling.  You will also propose and sell additional service required to meet the needs of the Customer.
     

    https://otiscanada.mua.hrdepartment.com/hr/ats/Posting/view/79
  • New Equipment Sales Representative (NES.6)
  • Join Our Team and Leave Your Mark on the World…

    You are part of a global team committed to deliver quality products and services that meet or exceed our customers’ needs.  Otis has built its reputation on the quality, reliability and integrity of the services we provide.  Our customers rely on our experience and high quality customer service which they have trusted for over 165 years. It is our commitment to service excellence that ensures we will remain the number one elevator company in the world. We enjoy working together and fostering team relationships with our core values in mind:
         • We celebrate imagination
         • We believe in us
         • We are many voices
         • We are better together
         • We strive to be the best

    What We Have to Offer You

         • Candidate will be eligible for quarterly bonuses, yearly salary review in accordance with company policy
         • Career development opportunities – Otis believes in promoting from within and we are looking to help you build your career – we are not about offering just a job
         • Employee Scholar Program to allow you to further your education goals
         • A savings plan with company matching
         • Health and dental benefits as well as Otis pension plan

    If you are looking for a role that combines your drive to succeed with a passion for customers, then we have a great opportunity for you.  We are seeking a high energy, motivated sales professional to promote innovative solutions with current and potential customers in the territory area.

    As a New Equipment Sales Representative, you will be responsible for the estimating, promotion, sales and account management of elevator contracts in your area. Your challenges will include proactively managing customer relationships, managing opportunities from current and new customers, and closing deals professionally and in a way that achieves or exceeds sales objectives.
         • Confer with owners, architects and contractors to determine optimal equipment required for new and existing structures
         • Prepare and formally present bids and make effective sales presentations to architects, consultants and general contractors
         • Evaluate project details and provide recommendations on best available solutions
         • Maximize customer satisfaction through prompt and efficient handling of customer inquiries
         • Visit job sites to determine scope of prospective job or to check on the status of a current job
         • Ongoing account management
         • Complete weekly, monthly, and yearly reports
         • Performs other duties as assigned

    https://otiscanada.mua.hrdepartment.com/hr/ats/Posting/view/92
  • Project Manager (PM.5)
  • Join Our Team and Leave Your Mark on the World…

    You are part of a global team committed to deliver quality products and services that meet or exceed our customers’ needs.  Otis has built its reputation on the quality, reliability and integrity of the services we provide.  Our customers rely on our experience and high quality customer service which they have trusted for over 165 years. It is our commitment to service excellence that ensures we will remain the number one elevator company in the world. We enjoy working together and fostering team relationships with our core values in mind:
         • We celebrate imagination
         • We believe in us
         • We are many voices
         • We are better together
         • We strive to be the best

    What We Have to Offer You

         • Candidate will be eligible for quarterly bonuses, yearly salary review in accordance with company policy
         • Career development opportunities – Otis believes in promoting from within and we are looking to help you build your career – we are not about offering just a job
         • Employee Scholar Program to allow you to further your education goals
         • A savings plan with company matching
         • Health and dental benefits as well as Otis pension plan

    Otis Canada, Inc. is seeking a highly motivated Project Manager for major construction projects in the area. This position requires demonstrated ability to manage large customer projects as well as direct, supervise and lead the performance of field operations for the new equipment side of Otis' business. Areas of responsibility include being a single point of contact for architects, customers and field associates, while managing the production schedule, and coordination of all material deliveries. This position also entails interaction with Otis manufacturing facilities, local vendors, construction mechanics and installation teams. In this position you will aim to provide quality assurance to both Otis and the customer.
         • Ensuring completion of the project safely, on time and within material and labour estimates
         • Effectively schedule labour resources
         • Accountable for stakeholder satisfaction and managing their expectations
         • Control the material and inventory and handle the claim analysis
         • Accountable for creating the project plan and executing the project
         • Coordination of all material deliveries and issuing purchase orders
         • Interact with Otis, local vendors, construction mechanics and installation teams
         • Responsible for monthly project reviews, project audits, handovers and final closure
         • Conduct field education and safety training

    https://otiscanada.mua.hrdepartment.com/hr/ats/Posting/view/93
  • Maintenance Supervisor (MS.12)
  • Join Our Team and Leave Your Mark on the World…

    You are part of a global team committed to deliver quality products and services that meet or exceed our customers’ needs.  Otis has built its reputation on the quality, reliability and integrity of the services we provide.  Our customers rely on our experience and high quality customer service which they have trusted for over 165 years. It is our commitment to service excellence that ensures we will remain the number one elevator company in the world. We enjoy working together and fostering team relationships with our core values in mind:
         • We celebrate imagination
         • We believe in us
         • We are many voices
         • We are better together
         • We strive to be the best

    What We Have to Offer You

         • Candidate will be eligible for quarterly bonuses, yearly salary review in accordance with company policy
         • Career development opportunities – Otis believes in promoting from within
         • Employee Scholar Program to allow you to further your education goals
         • A savings plan with company matching
         • Health and dental benefits as well as Otis pension plan

    Otis Canada, Inc. is currently hiring a highly motivated Maintenance Supervisor. This position requires demonstrated ability to direct, supervise and lead the performance of field operations. This includes the supervision of service mechanics and their routes.

         • Review and plan route control and scheduling
         • Conduct safety audits and job hazard analysis (JHA) and provide safety training
         • Participate in callback reduction and data analysis meetings
         • Conduct building and site visits
         • Offer technical support and conduct field education training
         • Quality assurance to both Otis and our customers
         • Recommend and detail changes in maintenance service documentation, methods, process, design, and delivery
         • Expenditure of labor, materials, and other assets
         • Review reports and improve efficiencies
         • Perform other duties as assigned

     

    https://otiscanada.mua.hrdepartment.com/hr/ats/Posting/view/95
  • Technical Sales Representative (TSR.7)
  • Join Our Team and Leave Your Mark on the World…

    You are part of a global team committed to deliver quality products and services that meet or exceed our customers’ needs.  Otis has built its reputation on the quality, reliability and integrity of the services we provide.  Our customers rely on our experience and high quality customer service which they have trusted for over 165 years. It is our commitment to service excellence that ensures we will remain the number one elevator company in the world. We enjoy working together and fostering team relationships with our core values in mind:
         • We celebrate imagination
         • We believe in us
         • We are many voices
         • We are better together
         • We strive to be the best

    What We Have to Offer You

         • Candidate will be eligible for quarterly bonuses, yearly salary review in accordance with company policy
         • Career development opportunities – Otis believes in promoting from within and we are looking to help you build your career – we are not about offering just a job
         • Employee Scholar Program to allow you to further your education goals
         • A savings plan with company matching
         • Health and dental benefits as well as Otis pension plan

    If you are looking for a role that combines your drive to succeed with a passion for customers, then we have a great opportunity for you.  We are seeking a high energy, motivated sales professional to promote innovative solutions with current and potential customers in the territory area. As a Sales Representative, you will be responsible for the estimating, promotion, sales and account management of elevator contracts in your area. Your challenges will include building and maintaining customer relationships, achieving or exceeding sales objectives, and serving as technical consultant to customers. 
     
    As a Sales Representative, you will be responsible for the estimating, promotion, sales and account management of elevator contracts in your area. Your challenges will include building and maintaining customer relationships, achieving or exceeding sales objectives, and serving as technical consultant to customers. 
     
         • Manage and develop service sales territory through selling service contracts
         • Making effective sales presentations 
         • Educating customers and developing strategic solutions
         • Achieving maintenance contract sales objectives through engaging current and new customers 
         • Retain current Otis maintenance agreements
         • Maximize customer satisfaction through prompt and efficient handling of customer inquiries
         • Visit job sites to determine scope of prospective job or to check on the status of a current job
         • Ongoing account management
         • Complete weekly, monthly, and yearly reports
    • Performs other duties as assigned
     

    https://otiscanada.mua.hrdepartment.com/hr/ats/Posting/view/97
  • Regional Field Engineer (RFE.1)
  • Join Our Team and Leave Your Mark on the World…

    You are part of a global team committed to deliver quality products and services that meet or exceed our customers’ needs.  Otis has built its reputation on the quality, reliability and integrity of the services we provide.  Our customers rely on our experience and high quality customer service which they have trusted for over 165 years. It is our commitment to service excellence that ensures we will remain the number one elevator company in the world. We enjoy working together and fostering team relationships with our core values in mind:
    • We celebrate imagination
    • We believe in us
    • We are many voices
    • We are better together
    • We strive to be the best

    What We Have to Offer You

    • Candidate will be eligible for quarterly bonuses, yearly salary review in accordance with company policy
    • Career development opportunities – Otis believes in promoting from within and we are looking to help you build your career – we are not about offering just a job
    • Employee Scholar Program to allow you to further your education goals
    • A savings plan with company matching
    • Health and dental benefits as well as Otis pension plan

    Otis Canada, Inc. is hiring a Regional Field Engineer for Eastern Canada.  The Regional Field Engineer acts as a liaison between the factory and the field, resolving technical issues that arise in the field.

    • Design / redesign elevator components and / or control systems to meet the needs of customers
    • Train field associates engaged in construction, service and modernization projects
    • Direct and implement  process improvement activities in the field
    • Work with a diverse portfolio of equipment (Otis and non-Otis equipment)
    • Submit design documentation to the regulatory bodies and explain code compliance rationale to these authorities
    • Ensure that all field personnel comply with safe work practices in accordance with EH&S standards
    • Interface with internal and external customers and identify solutions and provide consultation   

    Travel is required in this position.

     

    https://otiscanada.mua.hrdepartment.com/hr/ats/Posting/view/99
  • Technical Sales Trainee (ST.6)
  • Join Our Team and Leave Your Mark on the World…

    You are part of a global team committed to deliver quality products and services that meet or exceed our customers’ needs.  Otis has built its reputation on the quality, reliability and integrity of the services we provide.  Our customers rely on our experience and high quality customer service which they have trusted for over 165 years. It is our commitment to service excellence that ensures we will remain the number one elevator company in the world. We enjoy working together and fostering team relationships with our core values in mind:
         • We celebrate imagination
         • We believe in us
         • We are many voices
         • We are better together
         • We strive to be the best

    What We Have to Offer You

         • Candidate will be eligible for quarterly bonuses, yearly salary review in accordance with company policy
         • Career development opportunities – Otis believes in promoting from within and we are looking to help you build your career – we are not about offering just a job
         • Employee Scholar Program to allow you to further your education goals
         • A savings plan with company matching
         • Health and dental benefits as well as Otis pension plan


    Otis Canada is hiring a Sales Trainee for the GTA area! If you are an upbeat graduate from a business or engineering program, with a passion for building strong networks, this job is for you! As a member of our high performing sales team, you will help us execute our vision by serving as a primary customer contact, guiding customer success, and improving their experience.
    Trainees will have development opportunities that consist of instruction as well as hands-on learning. You will shadow Account Managers, Field Supervisors, and Technicians to obtain business and industry knowledge. Successful trainee graduates will be assigned a role as an Otis Account Manager with a portfolio of established customers in a defined geographic territory. You will develop and grow the sales territory through building client relationships as well as through a familiarity with local market conditions and competitor dynamics.

    https://otiscanada.mua.hrdepartment.com/hr/ats/Posting/view/100
  • Modernization Superintendent - Montreal (Mod Super.2)
  • Join Our Team and Leave Your Mark on the World…

    You are part of a global team committed to deliver quality products and services that meet or exceed our customers’ needs.  Otis has built its reputation on the quality, reliability and integrity of the services we provide.  Our customers rely on our experience and high quality customer service which they have trusted for over 165 years. It is our commitment to service excellence that ensures we will remain the number one elevator company in the world. We enjoy working together and fostering team relationships with our core values in mind:
         • We celebrate imagination
         • We believe in us
         • We are many voices
         • We are better together
         • We strive to be the best

    What We Have to Offer You

         • Candidate will be eligible for quarterly bonuses, yearly salary review in accordance with company policy
         • Career development opportunities – Otis believes in promoting from within and we are looking to help you build your career – we are not about offering just a job
         • Employee Scholar Program to allow you to further your education goals
         • A savings plan with company matching
         • Health and dental benefits as well as Otis pension plan

    In order to maintain our role as a global leader, we continue to seek talented, ambitious individuals to join our Otis Canada team.  If you thrive in a fast-paced environment and are looking for an opportunity to develop your field operations career, then we have a great opportunity for you.  Otis Canada, Inc. is seeking a highly motivated Modernization Superintendent. This position requires you to demonstrate an ability to direct, supervise and lead the performance of field operations for the modernization side of Otis' business.

    Description
         • Ensure quality project completions within target hours
         • Effectively budget and schedule labour resources
         • Manage the modernization safety program, including field education and safety training
         • Manage an operating budget
         • Identify and drive efficiency improvement
         • Coordinate all material deliveries and issue purchase orders
         • Interact with sales representatives, field managers, local vendors, construction mechanics and customers
         • Survey and prepare scope of work for new modernization projects
         • Supervise a team of elevator mechanics and apprentices

    https://otiscanada.mua.hrdepartment.com/hr/ats/Posting/view/101
  • Jr Regional Field Operations Associate (RFOA.4)
  • Join Our Team and Leave Your Mark on the World…

    You are part of a global team committed to deliver quality products and services that meet or exceed our customers’ needs.  Otis has built its reputation on the quality, reliability and integrity of the services we provide.  Our customers rely on our experience and high quality customer service which they have trusted for over 165 years. It is our commitment to service excellence that ensures we will remain the number one elevator company in the world. We enjoy working together and fostering team relationships with our core values in mind:
         • We celebrate imagination
         • We believe in us
         • We are many voices
         • We are better together
         • We strive to be the best

    What We Have to Offer You

         • Candidate will be eligible for quarterly bonuses, yearly salary review in accordance with company policy
         • Career development opportunities – Otis believes in promoting from within
         • Employee Scholar Program to allow you to further your education goals
         • A savings plan with company matching
         • Health and dental benefits as well as Otis pension plan

    Otis Canada Inc. has an exciting job opportunity for a recent graduate to develop their leadership skills while learning about the different divisions within Otis. During this 6-12 month training program, you will have the opportunity to work in different Otis branches across Canada, gaining experience to allow you to transition into a field management position in a branch after the training program is complete. You will develop product, safety knowledge and field management expertise by spending a signification portion of your time shadowing our mechanics and field managers.

     

    https://otiscanada.mua.hrdepartment.com/hr/ats/Posting/view/102
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